Privacy Policy
Last Updated: June 26, 2025
Banyan AI (“we,” “our,” or “us”) collects information you provide directly to us, such as when you create an account, use our AI operations platform, or contact us for support.
1. Information We Collect
- Name and contact information (email address, phone number)
- Company information and job title
- Account credentials and preferences
- Usage data and analytics
- Communication history with our support team
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate with you about products, services, offers, and events
- Monitor and analyze trends, usage, and activities
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information:
- With your consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With service providers who assist in our operations
- In connection with a merger, sale, or transfer of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your personal information
- Object to processing of your personal information
- Request data portability
- Withdraw consent where applicable
7. Cookies and Tracking
We use cookies and similar tracking technologies to collect and track information about your use of our service and to improve your experience.
8. Children’s Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Banyan AI
Email: davit@gobanyan.io
